Warranty


At bereh furniture, we care about our customers and are committed to creating furniture that lasts. We use only high-quality materials and put great effort into each piece to ensure the reliability and durability of our products.  We provide an extended five-year warranty for all our furniture. It covers any functional, material or manufacturing defects that may occur in products purchased from us.  
The warranty applies to the entire collection and is valid for a five-year period starting from the date of receiving the furniture. However, it does not cover wear or tear or damage to upholstery, surfaces, etc., or damage caused by the improper use.  
If you have any questions or issues with a product covered by the warranty, please contact us — we will be happy to assist you. In each case, we will carefully review the situation and decide on the best solution: repair, offer a discount, replace the product, or issue a refund.  
Thank you for choosing us! We hope our furniture brings you comfort and satisfaction for many years to come.  
For additional questions, please contact us at moc.liamg%40erutinrufhereb

Returns & Refunds

You can return or exchange an item within 30 days. To do so, please email us at moc.liamg%40erutinrufhereb for detailed instructions.
Once we receive your returned items, we will check them. If they are in a proper condition, we will proceed with the appropriate refund. If the item shows clear signs of wear or damage, we reserve the right to deduct a refund amount that reflects the diminished value. 
All return shipping, duties and fees are the responsibility of the buyer. Please pack the item you are returning properly to prevent further damage to the product or its packaging. This will directly affect the amount of your compensation.
Refunds can only be issued to the credit card used for the original purchase.

Damaged items

If you have received an item that was damaged in transit or is defective, we will be happy to send you a replacement. Simply email us at moc.liamg%40erutinrufhereb within 72 hours of receiving the item to request an exchange. In your email, please include your order number, your name, a brief note describing the damage or defect, and photos of it.Please keep all receipts and shipping tracking numbers of the delivery of this item. 
Please, send the item for exchange to the following address:  08340, Kyivska region, Boryspil district, Hnidyn, Heroiv Street 2, Apt.mr. Vasyl Bondarenko+380937769432

Send a copy of the tracking number/receipt for the return delivery to moc.liamg%40erutinrufherebShipping costs are covered by the buyer.